Heth mug
Production time
Made to order in 4 to 5 weeks. Estimated shipping date:
23 August 2025 - 26 August 2025Crafting
This piece is entirely handmade in France, in our workshop. Each ceramic has natural irregularities related to the artisanal process: these variations and imperfections make each of our pieces unique.
Some pieces may have small cracks on their edges, appearing during the manufacturing process. These have no impact on the strength of the pieces or their use. They are intentionally preserved and make them all the more unique, raw and imperfect objects, faithful to our DNA.
Materials
Textured stoneware covered with a matte glaze made in our workshop, from natural raw materials and without toxic ingredients.
Use and care
This piece is suitable for everyday use and is microwave and dishwasher safe. We recommend avoiding thermal shocks, which could weaken it.
Delivery and returns
We ship worldwide. All our packages are shipped from France and are insured so we can refund your order in case of loss or breakage. For more information, see our shipping policy and our returns and refund policy.
At the origins
The hand
Each curve, each thickness, each line is born from the gesture. The hand guides, adjusts, begins again. It imprints a rhythm, an attention, an intention on the clay. It is the hand that shapes without artifice, without machines, as close as possible to the material. In this silent dialogue between the hand and the clay, the piece gradually takes shape—imperfect, alive, unique.
Clay
Resulting from the slow erosion of rocks, patiently disintegrated by wind, water, and time, it is the result of millions of years of silent transformation, at the heart of the landscapes. Everything starts there. From this simple material, shaped by time and the elements, which makes each piece possible.
Rocks
Silica, feldspar, kaolin, etc. These raw minerals, ground into powder and extracted from rocks, are the essential raw materials for making our enamels. They come to life in the workshop, according to precise recipes. Once applied to the piece, the enamel vitrifies at high temperatures, revealing textures, nuances, and depths.
Water
Water is everywhere. It is the primary vector of erosion, the one that slowly transforms rock into clay. It is also essential to every stage of our work: it softens the earth, makes shaping possible, and binds the raw materials of our glazes. Present in both the gesture and the material, water is a discreet but essential element—without it, nothing takes shape.
Air
Air acts silently. Over time, it shapes the reliefs and hollows out the rock—contributing to the erosion that gives birth to clay. In the studio, it's the air that allows the pieces to dry slowly, naturally. It accompanies each step of the process, without ever being seen. Air is invisible, but essential. It is part of the long process that gives life to each ceramic.
Fire
After days of shaping, drying, and waiting, the pieces enter the kiln. The clay transforms, hardens, thickens, and becomes ceramic. The glaze melts, vitrifies, and reveals its nuances. Within a few hours, the pieces become incandescent, almost liquid. Each firing is unique, unpredictable. The fire determines, in part, the final result. It is the fire that seals the form and inscribes the material over time.
FAQs
When will I receive my order?
The shipping date of your order will depend on the availability of the pieces you ordered. Information regarding availability and shipping times is displayed under the “Add to Cart” button on each product page.
The pieces can be:
Made to order and shipped within 4 to 5 weeks from your purchase date. This allows us to optimally manage and organize production, firing, and shipping. We only produce what we sell, allowing us to manufacture more sustainably.
In stock and shipped within 3 to 5 working days.
Orders are shipped by default in one go when all the ceramics are ready . If you want separate shipments based on the availability dates of your pieces, you will need to order them separately.
Delivery times once your order has been shipped may vary depending on the carrier. Here are the generally observed times:
- France: 2 to 3 working days
- Europe 3 to 5 working days
- International: 7 to 9 working days
You will receive an email when your order is shipped.
How are the ceramics made?
We handcraft each of our ceramics individually in our workshop in Bordeaux. It takes one to two weeks from the time we begin working on a piece until it is finished.
Are the pieces suitable for food use?
All our tableware is food-safe. We use glazes that we make ourselves from natural raw materials and without any toxic ingredients.
Are the ceramics dishwasher and microwave safe?
All our tableware is dishwasher and microwave safe. Just avoid thermal shocks, which could weaken the pieces.
How are orders packaged?
We carefully package your orders to ensure your items arrive intact. All our packages are insured so we can refund your order in case of loss or breakage. Our packaging material is made from 100% biodegradable corn starch.
Do you ship anywhere in the world?
Yes, all our packages are shipped from France and we ship worldwide. Deliveries are handled by Colissimo for France and Europe. For more distant destinations, we work with Colissimo and their local partners for single parcel shipments, and DHL or UPS for shipments of two or more packages. Please note that customs fees may apply for countries outside Europe. We are not responsible for these fees and will be your responsibility.
How can I track my order?
You will be able to track your order using the tracking link that will be sent to you by email at the time of shipment. This tracking link will also be available on the order confirmation page.
Can I exchange or return my pieces?
Returns
If you are not satisfied with your item, you can return your purchase intact and unused within 14 days of receiving your package (the delivery date indicated by the carrier being authoritative).
Exchanges
If you wish to exchange your pieces, we will first refund the returned pieces and you will be able to place a new order.
Terms
Whether it's a return or an exchange, you will be responsible for the shipping and customs fees associated with returning an item. Initial shipping costs will not be refunded.
Returned merchandise must be unused and in its original packaging. You must ensure that fragile products arrive undamaged; any merchandise that arrives damaged, chipped, or broken will not be eligible for a refund.
If you wish to return or exchange an item, please contact us by email at hello@eleaceramics.com
I am a professional - how can I place an order?
We offer professional pricing and regularly work with retailers, restaurants, hotels, interior designers, and even food photographers. If you'd like to incorporate our ceramics into your project, create a professional account so you can order online, directly on the dedicated platform.